SRP test

THE SRPIT STORY:

In 2005, the two SRPIT Directors, Andre Fourie and Simon Poynton (pictured) recognised a huge gap in the local computer support market for SME's. The industry was dominated by computer stores with in house IT teams which simply did not understand SME's requirements. This was a cause of frustration and inefficiency for the SME's who needed promt support.

With over 10 years experience in the industry, Andre and Simon had a fresh approach and no nonsense attitude towards getting the job done. They formed SRPIT with one simple focus: Seamless, Reliable, Proactive. These three attributes still form the foundation of SRPIT today.

By December 2005, the first clients were on board. With a strong focus on client needs SRPIT took ownership for their clients networks. Any problems became their problems right up until it was resolved. With Simon meeting local businesses and Andre troubleshooting and setting up better IT systems for the clients, it soon became apparent that their recipe of listening to clients concerns and focusing on service was warmly welcomed.

As the SRPIT reputation for quality and timely service grew, more and more clients saw the benefit of using a service provider who understands their needs and could provide the necessary technology to make this all a reality. By the end of 2007, SRPIT was servicing fifty local businesses and required a larger support team. From its humble beginnings in 2005, SRPIT has grown to be a leading provider of IT Support in the south east of Melbourne.

WHAT WE OFFER:

SRPIT offers hassle free IT support to small and medium sized businesses. We take a unique appraoch to each and every clients computer problems in order to deliver quality outcomes. At SRPIT, we take the time to sit down with our clients, so we can understand their goals, expectations and and challenges that need to be resolved.

SRPIT has been listening to clients and delivering on promises for 5 years. We've built a support team that is setup to address the issues most businesses face on a daily basis. We adapt to fit in with our clients unique business models and take ownership of any IT related problems. You will never see us pass the buck - if a problem exists we want to know about it and we want it fixed as quickly as possible - just like our clients! At SRPIT, we take the worries away from our clients, so they can focus on their business.

THE TRUTH ABOUT OUR
SCHEDULED PROACTIVE
SUPPORT PLANS:

Computer networks are often likened to cars - as both require regular ongoing maintenance to ensure they run smoothly and efficiently. This also helps to avoid costly breakdowns. SRPIT agree with this analogy and have streamlined support plans that enable SMEs to free themselves of the burden of checking error logs, backups, performance, security, and improving the overall wellbeing of the network.

Our most popular service for small businesses is the fixed price support plans we offer.

Some of the services we cover include:

- Daily helpdesk support
- Remote support as required
- Scheduled onsite support
- Unbilled emergency callouts
- Backup & restore testing
- Speed enhancements

Fixed price support plans start from $699 per quarter for 5 user networks and are scalable to suit businesses of any size up to 100 users.

If this concept appeals to you we would encourage you to get in touch with us. The first step towards any formalized agreement is for both parties to fully understand what is running on your network.

For this, there is really no better place to start than with our free network audit valued at $495.